Frequently Asked Questions
Everything you need to know about your Vaer timepiece.
Where are Vaer watches assembled?
We take pride in our commitment to local craftsmanship. While we source high-quality components globally, our premium collections are hand-assembled and tested right here in the United States.
Are Vaer watches waterproof?
Yes, every Vaer watch is designed for an active lifestyle. Most models feature at least 10ATM (100m) water resistance and a screw-down crown, making them perfectly safe for swimming, surfing, and diving.
What kind of warranty do you offer?
We stand behind our products with a 2-year limited warranty that covers any manufacturing defects. If your watch isn't performing as it should, we will make it right.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping within the US usually takes 3-5 business days, while international shipping can take 7-14 days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn watches in their original packaging. We want you to be 100% satisfied with your purchase, so we make the return process as simple as possible.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Please note that international orders may be subject to local import duties and taxes, which are the responsibility of the customer.